Once the software is installed, insert the fitbit sync dongle into your. If your device isnt syncing, try the following troubleshooting steps. Software is not compatible with all operating systems or. The package contains one band, a usb charger, usb wireless sync dongle used in case you do not have a phone tablet to sync to and the actual tracker that is inside the band.
Fitbit charge hr wireless activity wristband black large. Install the software first, once it asks for the dongle, plug in, start syncing with your fitbit, and you are done. How to sync fitbit device to computer fitbit app for pc and mac. How to sync a fitbit to your computer wearable tech. If you are experiencing problems with your fitbit charge 2 where it will not sync with your android or iphone device. If you created a fitbit account and followed the setup instructions, the data your fitbit device collects.
Some problems with syncing of my charge 2 experienced here as well lately. I uninstalled and then reinstalled the mac software with a newer version of the application, and it definitely seems to be working better, so i highly recommend it for. If your fitbit wont sync, youve come to the right place. Some computers will also need a fitbit bluetooth dongle in order to sync with a fitbit device.
The fitbit charge hr can also track individual exercise sessions by holding down the side button or, thanks to a software update, it will sense and track sessions automatically a trend in. Dont plug it in yet, we need to install the fitbit connect software first. Thanks to multitracker support you can now have one tracker for daily wear and another for your workouts. Fitbit syncing is only compatible with windows 10 and windows 8. Make sure you are trying to sync on a compatible computer and that you have the most recent version of the fitbit app for windows. How to rebootrestart fibit charge hr to sync via bluetooth. Convienient for traveling with a little usb when leaving the original one at home or office. International bidders, please contact for the quote. Setting up your fitbit charge hr you can set up your charge hr using your computer or the fitbit apps for ios, android, or windows 10. Once the charge hr is found, enter the four digits that appear on its screen and click next. This covers the fitbit zip, flex 2, alta, alta hr, charge, charge hr, charge 2. A slim profile make it truly wearable for people of all sizes. Your connected device is running the latest software. I plan on syncing my fitbit with my phone and not on my computer is that possible or do i.
The time of your last sync appears below the tracker name. The fitbit charge hr was simple to use on my laptop and provided quick syncing so i was able to see my weekly and even daily results right away. If it doesnt, go to the dashboard, tap or click the ellipsis icon three dots in the top right, and tap or click sync now. If you are one of the unlucky ones and this did not work, then you can contact. How to set up fitbit charge 3 and customize it duration. It is stated that you can connect more than one tracker of different type, but still. To solve this issue, you may want to perform a reset on the device. Fitbit charge how to setup sync with computer youtube. If the app asks you to replace your current tracker, please replace it and continue with the process. If your fitbit wont sync with your iphone, android, pc, or mac, you can try these. How to syncing fitbit charge 2 to fitbit account fitbit.
Make sure the wireless sync dongle is plugged in and your tracker is nearby. Fix sync issues with a fitbit charge hr markwilson. Im not 100% sure but i believe that windows 10 app does not support that. Reasonably priced for an allday activity tracker with a continuous heart rate monitor, the fitbit charge hr looks sleek on the wrist. The issue was classified by gethumanlgormley at the time as a device support problem, and was later reported to be fixed on november 5th, 2017. Plug your charging cable into the usb port and insert the other end into the port on the back of your fitbit charge hr. Your browser does not currently recognize any of the video formats available. To make sure your computer recognizes the dongle, click the fitbit connect icon. To determine if this is the reason why fitbit wont sync, log into your account and locate the gear icon at the top right hand side of your screen.
With this almost perfect hardware and software combination, there are still some issues that arises, one of the many problems that users encounter is the syncing problem of fitbit charge 2 to the smartphone app. Connect your fitbit charge 2 to your charging cradle. If your fitbit device wont sync after you reinstall the app, log in to your fitbit account on a different phone, tablet, or computer and try to sync. Try using the wireless sync dongle, available from the fitbit store. Every time i try to sync i get the not working message with the l. If its not there, then no tracker is paired with your account. I have a lg g4 phone, so i unfortunately cannot sync to the phone as it is not supported.
Your charge hr is not designed to be worn swimming. Fitbit one, ionic, charge 2, alta hr, blaze, surge, flex, flex 2, zip, ultra. How do i track my heart rate with my fitbit device. Oh, and the wireless dongle that came with my charge doesnt fit the device. Its a white app shaped like a shopping bag with a multicolored triangle. Keep this little device plugged into the usb port on your computer, so you can wirelessly sync your fitbit tracker and see how every step adds up. Whether you have a versa 2, charge 3, inspire hr or another fitbit tracker or smartwatch, were experts in troubleshooting syncing issues. To update your fitbit charge hr using fitbit connect. Unlike other fitbits the fitbit charge hr is designed for active fitness, in other words you can also use it while you work out instead of just passively throughout the day. Ive been posting reading doing everything suggested for the last month and the last day my fitbit was synced was 12215.
With the fitbit charge or charge hr, you can sync activity data either via your. The fitbit charge hr is displayed on a stand inside the box with all the accessories hidden below it. An alternative to using the fitbit mobile app is to use the fitbit connect software for desktop and laptop computers. Whether you have a versa 2, charge 3, inspire hr or another fitbit tracker or smartwatch, were experts in.
If you want to use the dongle to sync, youll want to install the fitbit connect software. Once the fitbit app shows the message your charge hr is linked to fitbit you can tap next to see an introduction. This video walks you through how to update the software on your fitbit device. Shop for fitbit wireless dongle replacement usb wireless sync dongle for fitbit ionic flex 2 charge 2 alta hr blaze surge charge hr flex force one activity heart rate monitor fitness trackers. Fitbit wireless sync dongle usb for charge, hr, flex, one. Fitbit has announced the charge 2, a new tracker with a larger oled display and swappable bands. Possible solution syncing problem with fitbit charge 2. Theres a seperate fitbit connect software for windows xp. Once the software is installed, insert the fitbit sync dongle into your computers usb port this is not needed if your mac has compatible. Genuine fitbit wireless sync dongle usb for fitbit flex. How to syncing fitbit charge 2 to fitbit account learn how to sync fitbit with your account, iphone and how to resolve the problem when fitbit wont connect to bluetooth and your fitbit fitbit charge 2 wont sync. Fitbit wireless sync dongle usb for charge, hr, flex, one, zip, force, surge oem. The fitbit dongle has builtin software to pollsync with the fitbit unit and transmit to the internet.
But i still like the devices overall guess i got used to them. Sync fitbit charge hr with windows 10 microsoft community. Plug your charging cable into your computer and attach the charge hr to the cable. Replacement usb wireless sync dongle compatible with fitbit charge3 ionicalta hrflex 2 charge 2 altablazesurgecharge hrflexchargeforceone activity monitor trackers black 4.
Then, look for the fitbit connect icon in the lower right corner of your pc screen, or open the app by clicking all programs, then fitbit connect. Check the run this program in compatibility mode for box and select the preferred windows. Was having trouble syncing my alta hr device to my hp laptop relatively new laptop with bluetooth 4. Right click on the program icon, click on properties. Software is not compatible with all operating systems or fitbit models. If you see couldnt find wireless sync dongle at the top, try plugging the dongle into a different usb port. You can help protect yourself from scammers by verifying that the contact is a microsoft agent or microsoft employee and that the phone number is an official microsoft global customer service number. After enabling them, continue using both your tracker and your phone to know if the sync goes through or if the problem still continues. Updating your fitbit charge hr takes several minutes and is demanding on the battery. Please insert the fitbit wireless sync dongle into your device to begin syncing you. The app will automatically detect when you swap from one device to. The fitbit charge 2 has lithium polymer battery with 5 days of battery life. Additionally, selecting sync all day or whatever the option is for your device usually allows the charge hr to sync for some reason. Fitbit fb152od wireless sync dongle usb black very good.
Whether you have a versa 2, charge 3, inspire hr or another fitbit tracker or smartwatch, were experts. Your wireless sync dongle is plugged in and recognized by your computer. Fitbit charge hr wont sync with windows 10 microsoft. Find the entry for your fitbit in the list and if its not connected, tap it to try to connect. Their online help is mediocre and will just as likely lead you down the wrong path. Fitbit wireless sync dongle usb fitbit flex, one, zip. It looks as if it is connecting and pair with the bluetooth. We also recommend removing your tracker before showering. You can get the manual fitbit charge 2 in another post. Our refurbished dongles are tested to ensure they look and work like new. I use only usps registered mail for international shipments to. Compatible with fitbitwireless dongle replacement usb.
Like now it showed syncing with my charge hr not in use 10 minutes ago, but 4 hours ago with my charge 2 in use. Learn to troubleshoot fitbit syncing issues with these tips. Setting up your tracker on your mobile device the fitbit app is compatible with more than 200 mobile devices that support ios, android, and windows 10 operating systems. Consequently, you will need to set up your fitbit tracker on a computer. The tracker comes with a special usb cord that inserts into your fitness tracker. Open the fitbit app and tap on the account tab at the bottom of the screen, then tap on set up a new devicechoose your tracker and follow the onscreen instructions to continue. Fix sync issues with a fitbit charge hr posted on thursday 10 march 2016 friday 11 march 2016 by mark wilson for the last 3 weeks or so, ive been getting progressively more and more annoyed with my fitbit charge hr not syncing and displaying the wrong time. So i have had a charge hr and this morning it stopped syncing. Press and hold the button for 10 to 12 seconds until you see the fitbit icon and a version number e. One step closer to perfect a swimproof design, improved touchscreen and potential for deeper sleep insights make the fitbit charge 3 the best allaround fitness tracker. Android syncing your charge hr can sync directly to supported android devices via bluetooth. Details about fitbit wireless sync dongle usb fitbit flex, one, zip, force, charge.
If your device is connected but wont sync, its possible your computers bluetooth signal is weak or temporarily compromised. How do i track my health and fitness goals with the. Tech support scams are an industrywide issue where scammers trick you into paying for unnecessary technical support services. Once multiple trackers are connected to an account, fitbit does all the hard work for you. To sync your fitbit tracker to a pc, insert the fitbit wireless dongle into your pcs usb port. Fitbit charge hr wireless activity wristband black large fb405bkl. If you keep having problems with your charge hr, youre not alone. I have done all the troubleshooting the fitbit community has offered. Any other help suggestions would be much appreciated like the multiple other posts getting very frustrated.
For fitbit wireless dongle replacement usb wireless sync. Though the device can withstand the water exposure, wearing your tracker 247 does not. When your tracker starts charging, press and hold the button for 10 or more seconds until the fitbit logo followed by a version number appears for example, v88. They could be found in the settings of your charge 3. In order to sync a fitbit device, the computer must have an internet connect, and fitbit connect installed.
Follow these instructions to fix your fitbit sync problem by checking software. We recommend that you charge your fitbit charge hr before updating or while the update is in progress. Even if your mobile device is not compatible for syncing via bluetooth 4. Now plug in your usb dongle into your computer and let the application. It is loaded with features to help you get and stay healthy. When not having windows 10 or having a mac, its possible to download the fitbit connect for windows or fitbit connect for mac or mac 10. On november 1st, 2017, gethumanlgormley reported to gethuman that they were having an issue with fitbit and needed to get in touch. Sync multiple devices to your fitbit account with multi. It takes about an hour for the charge to fully charge. Bought this dongle, turned off bluetooth and the device synced on the first try. After the app has been installed, the button you tapped to start the download will read open. Your charge hr is splashproof, rainproof, and can withstand even the sweatiest workout. I would suggest restarting the charge hr, which is done by plugging it into the charger and holding the power button until it vibratesdisplay turns off and back on again.